Copyright Ownership
All content created and delivered by Ecom Maestros is yours. Once we complete your project under
the agreed terms, you hold full copyright and may use, publish, or modify it without
restriction. We retain no rights over your final work.
Payment Requirements
Full payment is required in advance for all our services. You are responsible for any applicable
transaction fees or taxes. Our pricing reflects the quality and expertise we deliver, and prompt
payment helps us start your project without delay.
Revision Policy
We offer unlimited revisions for work delivered, provided requests are made within 14 days of
delivery. Revisions will be processed promptly, typically within 24 hours, until you are
completely satisfied. Revisions apply after the product is marked "Waiting for Customer
Approval." You’re welcome to make final tweaks yourself after delivery, as you own the content.
Change of Mind
We understand priorities can shift. However, if you change your mind after work begins, please
note that refunds are not available. We encourage you to review project details carefully before
we start. Our process ensures you’re involved from the beginning to minimize any need for major
changes later.
Project Requirements
Before any work begins, we discuss all project requirements with you to ensure clarity. Any
disputes will be resolved based on these initial agreements, our Terms & Conditions, and
standard business practices. Providing complete, accurate information upfront is key to a
successful project.
Refund Policy
Refunds are available only under specific conditions:
100% Refund Eligibility: If you request a refund before any work starts.
Refund Limitations
- ● Custom or special packages are non-refundable.
- ● Revisions beyond the initial concept request void the refund.
- ● Lack of response for over two weeks without notice may affect refund eligibility.
- ● Projects placed on hold at your request, or where our policies are violated, are not
refundable.
- ● Refunds are not granted for reasons such as a change of mind, internal disagreements, or
issues unrelated to the quality of our service.
Multiple Revisions: Once multiple revision sets have been accepted, refunds are
no longer applicable.
To request a refund, please contact us promptly via:
Phone: +1 217 900 5137
Email: info@ecommaestros.com
We review all refund requests carefully according to our guidelines and will respond as quickly
as possible.
Use of Our Website
The information on our website is provided for general purposes only. While we strive for
accuracy, Ecom Maestros and its affiliates are not liable for any errors or omissions. You agree
to use our site at your own risk, and we are not responsible for any loss or damage resulting
from its use.
Indemnification
You agree to defend, indemnify, and hold harmless Ecom Maestros, its subsidiaries, affiliates,
officers, agents, and employees from any claims, damages, or expenses arising from your use of
our website or services, or your violation of these Terms.
Relationship Disclaimer
Using our website or services does not create any joint venture, partnership, employment, or
agency relationship between you and Ecom Maestros. Our role is solely as your service provider.
By continuing to use our website and services, you confirm that you understand and agree to these
Terms & Conditions. We value your trust and are committed to maintaining transparency and
quality in every interaction.
For any questions or concerns, please contact us at info@ecommaestros.com
